I am going back to the UCSF job hunt. I applied for a couple positions a couple weeks ago, and thought it was about time to follow up. So it seems one of the positions was removed, which means it was either filled or abandoned. Another position seems to still be open.
I talked with Kerry (sp?) at HR at UCSF last week, and he said there was no way for a candidate to find out if one passed the HR screening, and were sent for consideration to the department. He indicated that following up with the HR in the department or the hiring manager would not be inappropriate, just not a practice they will comment on or recommend. Since it worked for me in the past (twice – see below), I am not shy about doing it again.
The position I applied for is a Course Administrator for the Foundations of Patient Care. I called the HR manager in the department. To her credit, she was very forthcoming. I learned the following from her:
1. The department is not supposed to talk to candidates not referred by HR. More on that below.
2. The hiring managers for this position have rejected candidates who were deemed qualified because they are looking specifically for someone who has experience working with medical students.
3. An HR manager in a department can look up one’s resume in their system.
My issue with the first item is that I applied through HR for both positions which I held at UC – one at UCSF which I held for 4 years and the other at Cal where I spent 13 months and discovered a method to cut operating costs in half – and in both cases it was the cover letter and resume that I sent directly to the hiring managers – which was identical to the one I sent to the HR department – that got me an interview, and ultimately hired.
My issue with the second item is that to me this indicates that the job description does not accurately reflect the requirements. I acknowledge that, although I have transferable skills, my lack of experience specifically with medical students probably disqualifies me from this position. However, there was no way for me to know that without calling the HR manager.
Since I have not figured out how to revise a cover letter and resume once submitted (it is not obvious) I think I will do better revising my system. My new approach will be to first draft a cover letter and resume. Then contact someone involved in the hiring; revise my cover letter and resume to address the unwritten qualifications (in addition to those posted) and then submit them through HR. Then I will follow up again to see if I passed the HR screening.
Wish me luck!